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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diane Becker

September 20, 2023

5  out of  5 rating by Diane Becker
"I had the pleasure of working with Terri Hein from State Farm insurance for both my auto and home insurance needs. Terri was incredibly knowledgeable about the various policies available and took the time to explain everything in detail. She was patient in answering all my questions, and made the entire process easy and stress-free. I highly recommend Terry Hein and State Farm insurance for the excellent customer service and expertise in the field"

Jackson Edwards

September 14, 2023

5  out of  5 rating by Jackson Edwards
"Kelsy has been a big help with my transition from Texas to Montana! Gave me the best rate around and great with following up and communication!"

Martel Hawley

August 17, 2023

5  out of  5 rating by Martel Hawley
"Excellent service from the office of Terri Hein as a whole. No complaints what so ever from a customer service point of view. I would highly recommend Terri and her staff to anybody in need of insurance."

Kevin Hunter

July 9, 2023

5  out of  5 rating by Kevin Hunter
"Saved me over 600 a month finding the right insurance for my needs, not what makes them the most money. Very friendly and personable and explains things in ways non insurance folks can understand. A++"

Everett Johns

July 5, 2023

5  out of  5 rating by Everett Johns
"Really happy with the service! My husband was in an accident and our rates with Progressive were ~$2,500 a year for one vehicle in spite of having “diamond” loyalty rewards and all of that. Kelsy was super helpful and we’re now paying ~$1,500 a year for the same vehicle."

Glenn Ferguson

June 6, 2023

5  out of  5 rating by Glenn Ferguson
"I can't thank you all enough for the great service. And most of all you treated me like family. Thanks again"

Mary Kennedy

May 7, 2023

5  out of  5 rating by Mary Kennedy
"Terry and her staff are absolutely awesone. Most helpful when we changed our home and auto to them, and customer service has been and continues to be excellent! Highly recommend!"

Stacey Benton

April 26, 2023

5  out of  5 rating by Stacey Benton
"A lifesaving switch to State Farm to save us huge money on our car insurance. Kelsey made the process quick and easy. Excellent customer service. Thank You!"

Mike Kriskovich

April 23, 2023

5  out of  5 rating by Mike Kriskovich
"I had a fire claim. Terri and Kelsy did above and beyond there job too help me with my claim and get paid fast."

scott johnson

April 22, 2023

5  out of  5 rating by scott johnson
"Great service.Really friendly. Kelsy was a big help. After my former insurance company raised my rate by nearly 300% and wouldn't give me a reason(my driving record is spotless), I went hunting for new insurance. I am now paying almost half what I was paying to the previous insurance provider before the rate hike, and my new policy is much better as well. A+++"

Michael Bennett

March 22, 2023

5  out of  5 rating by Michael Bennett
"Outstanding customer service."

Cassie Ferrell

March 18, 2023

5  out of  5 rating by Cassie Ferrell
"I've used them before when I first got my license and after the last insurance company I'm glad we switched back. The gal Terri went out of her way and helped us get $100 less on our insurance and is always has been easy to speak with."

mikey oliver

March 16, 2023

5  out of  5 rating by mikey oliver
"Terri & Her amazing Staff ( Kelsey) assisted me in every aspect at the highest level of service. Very pleased and Happy with this relationship. Thank you again! Best customer service & knowledge I have ever received."

russell houle

February 9, 2023

5  out of  5 rating by russell houle
"The BEST Place ever in my 49 yrs of having car insurance"

Marc Billett

January 29, 2023

5  out of  5 rating by Marc Billett
"Terri and her team are lights out in there service and knowledgeable insights into meeting all your insurance needs. I highly recommend Terri and State Farm for the best prices and coverage."

Lillian Mcclung

January 25, 2023

5  out of  5 rating by Lillian Mcclung
"Kelsey was amazing to work with. She answered all my questions and did everything so fast and just like she said she would"

Monica Lyman

January 13, 2023

5  out of  5 rating by Monica Lyman
""Terri is a very professional, knowledgeable and provides excellent customer service. All phone calls and correspondence were returned immediately, and she is very thorough in explaining your policies. Terri is a 5 star agent with a 5 star staff. Don and I highly recommend everyone give Terri a call to review all your Insurance needs.""

mathew williamson

December 2, 2022

5  out of  5 rating by mathew williamson
"Absolutely excellent service 👏 called right back and saved Me quite a bit of money"

Ashley Garrison Blake

November 22, 2022

5  out of  5 rating by Ashley Garrison Blake
"Terri and her staff are very helpful and easy to work with!"

Susan Johnson

October 11, 2022

5  out of  5 rating by Susan Johnson
"Terri was so quick on her response time and she and her team were amazing to work with, plus saved us a great deal of money! Will be recommending her to many friends."


September 6, 2022

5  out of  5 rating by LOREN JOHNSON
"I was very impressed by the beyond expected effort they put into getting the insurance for me. I have never had any other agent treat me so well"

Danielle Rossow

August 24, 2022

5  out of  5 rating by Danielle Rossow
"Terri and her staff made obtaining insurance for all my needs including my small business an enjoyable experience. All super friendly and helpful. She took the time to make sure i was covered on all sides. Thank you again!"

Jade Goodyear-Anderson

July 20, 2022

5  out of  5 rating by Jade Goodyear-Anderson
"Switched over to Terri a couple of months ago and it has been great! We bundled our house 2 vehicles and boat and saved a ton of money! They respond to calls and emails very quickly as well!"

Kathy Randle

July 20, 2022

5  out of  5 rating by Kathy Randle
"She's very knowledgeable and helpful. We just got a new vehicle and she worked with us on the insurance."

Perry Mcneese

July 6, 2022

5  out of  5 rating by Perry Mcneese
"Terri contacted me to see if I would like her to do a comparison quote with State Farm. I said yes. Through the process of putting a quote together, Terri was very pleasant to work with. She was very knowledgeable and thorough. Ultimately, she saved me over $1,600 a year on my home and auto insurance. I highly recommend her."